Welcome to this guide on IT practices, focusing on helpdesk support, systems administration, and DevOps. It is designed to be a valuable resource for both beginners and experienced professionals.

Helpdesk: This section covers basic troubleshooting, common issues and solutions, customer service best practices, and tools to enhance helpdesk operations.

Systems Administration: Learn about managing servers, configuring networks, ensuring system security, and using tools for monitoring and maintenance.

DevOps: Discover DevOps principles like continuous integration and delivery, infrastructure as code, and tools like Docker, Kubernetes, Jenkins, and Ansible to improve collaboration and efficiency.

All content is referenced from the internet since I started my IT career, If there is any confusion or mistake, please contact via email: nguyenhuythanh0806@gmail.com!